Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
What items are returnable?
1) Within 30 days of the order date
2) In original condition: resellable.
3) Unused or undamaged
4) In the original packing.
about return charges: Customer is responsible for associated shipping costs unless products are defective, wrong.
If your order has a problem, contact us by e-mail. DO NOT ship back products without a unthroziation through the return process. We can resolve all issues with you quickly and with personal attention.
1) Received defective product.
2) Received the wrong product.
3) Received a product not as described.
Solution: We will replace it.
No matter what reasons you want to return or get a new replacement one, please hold your original package until you confirm want to keep using it.
Photos might be required for analyze the product problem. please send to us by e-mail.
Refund:
Our refund policy is only applicable to successful returns. When completing the physical or online Return, you may choose to be refunded via your original payment method.
Once we have processed your refund, you will get a confirmed e.mail from us. The refund will be deposit into your account in 7 business days. and please do contact us if your refund is not reached.
Thank you.
